Which of the following is NOT a component of Agentforce SDR Agent?

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Sales training methodologies are not a component of the Agentforce SDR Agent framework. The focus of Agentforce SDR Agent is primarily on operational aspects that directly influence sales performance and support the sales development representative's workflow.

Company's sales, customer data, and product data are essential components as they provide the necessary context and information that help SDRs effectively engage with potential customers and drive sales.

Company's sales reflect the sales goals and targets that the SDRs aim to meet. Customer data is crucial for understanding the needs, preferences, and history of the customers, which enables personalized communication and relationship building. Product data provides understanding of the features, benefits, and value propositions of what is being sold, essential for effective selling.

While sales training methodologies can enhance an SDR’s capabilities, they are not intrinsic components of the Agentforce SDR Agent's operational framework itself. Instead, they would be considered supplementary training resources that support the SDRs' development and effectiveness in their roles.

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