What is the use of "Callouts" in Salesforce?

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Callouts in Salesforce are specifically utilized to make HTTP requests to external services. This functionality allows Salesforce to integrate with external APIs and web services, enabling applications to send and receive data outside of the Salesforce environment. When a callout is made, Salesforce can interact with external systems, which broadens the platform's capabilities by allowing it to fetch data, send updates, or communicate between various software solutions.

The ability to make HTTP requests is essential for many modern applications that rely on real-time data from different sources. For example, you might use a callout to retrieve customer information from an external database or to send transaction data to a payment processing service.

The other options, while they might be plausible actions in the context of a CRM system, do not accurately describe the purpose of callouts within the Salesforce platform. Callouts are not designed for user input requests, logging calls, or generating internal alerts; these functions are typically managed through different features and functionalities within Salesforce.

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